ITOK provide IT services and support throughout the UK specialising in solutions that scale easily from 5 to 75 users. Our proactive approach makes ITOK an ideal IT service provider for any small or medium-sized business looking for affordable, reliable IT managed service.
Administration and Management
- User management
- Security groups
- Distribution lists
- Mailbox management
- Anti-Virus & Internet security
- Printer & plotter management
- Folder permissions & network shares
- Remote working
- Application support
System Monitoring
Our monitoring software (which is included with our managed service contracts) provides information to our service desk personnel giving them the ability react proactively to hardware, network or software problems within your network.
- Backup monitoring
- Windows update management
- Critical event log alerting
- Disk space, memory and processor usage monitoring
- Inventory management
- Exchange email monitoring
- Hardware failure
- Power disruption
Site Visits
Sometimes remote support is not enough to keep on top of day to day office IT activites. Our support technicians will plan out a schedule of site visits tailored to your business requirements which include:
- Disk clean up and defrag
- Full virus scans and removal of unecessary files and software
- Manage on-going support issues to resolution
- Clear up minor issues or niggles with personal settings