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A single computer can usually be set up and operated by someone who is not an IT expert.
However, unless you have in-house expertise, you may need outside help to install more complicated systems or even a full network. IT-OK can advise on and supply a wide range of hardware including servers, desktops, laptops, tablets, printers and networking equipment to meet any requirements.
When you buy hardware, the manufacture or supplier may offer you access to a helpdesk, either by phone or via the internet, sometimes at no extra at no cost. Be sure to find out how long the help lasts for and what the exact charges are as these quite often prove to be of no use at all.
Return-to-base repairs, which involve sending your equipment away to be repaired, may be cheaper, but can also be inconvenient. You may want to choose a maintenance contract which includes on-site cover. IT-OK engineers can visit your premises to make repairs and get your system running again quickly.
IT-OK works directly with hardware partners and suppliers to make sure the right amount of support is available as it is needed and that you get your equipment replaced quickly, without undue cost when it does go wrong.
For a critical system that your business relies on completely, IT-OK can provide a maintenance contract which guarantees repair or replacement at short notice when a fault occurs.
IT-OK supplies, for example, the following hardware:
- Network Servers
- Desktop Computers & Workstations
- Laptops & Tablets/iPads
- Printers & Scanners
- Network Switches
- Broadband Routers/Modems
- Wireless Access Points
- Screens (TFT/LCD Monitors)
- Component Upgrades – Memory (RAM) & Hard Disks (Storage) etc.
- External Storage Media